At The Fire Shop Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from www.thefireshop.co.nz.
By using the Site, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use the Site.
We may change our policies and practices from time to time, and we encourage you to review this Privacy Policy whenever you access the Site.
Information We Collect
We collect information about you in the following ways:
When you provide it to us directly: We collect information about you when you provide it to us directly, such as when you create an account, place an order, or sign up for our newsletter. The information we collect may include your name, email address, mailing address, phone number, and payment information.
Through your use of the Site: We automatically collect information about your use of the Site, such as your browsing history, the pages you have visited, and the links you have clicked. We also collect information about the device you are using to access the Site, including the device’s IP address, browser type, and operating system.
From third parties: We may receive information about you from third parties, such as social media platforms, data aggregators, or other companies that we work with.
Use of Your Information
We use the information we collect about you for the following purposes:
To provide and improve the Site: We use the information we collect to operate and maintain the Site and to provide the services and features available on the Site.
To communicate with you: We may use the information we collect to send you updates about the Site, to respond to your inquiries and requests, and to send you marketing communications.
For research and development: We may use the information we collect for research and development purposes, including to improve the Site and to develop new products and services.
Sharing of Your Information
We may share your information in the following ways:
With service providers: We may share your information with service providers who perform services on our behalf, such as payment processors, shipping companies, and website hosts.
With third parties for business purposes: We may share your information with third parties for business purposes, such as to fulfill orders, to process payments, or to provide customer support.
With third parties for legal reasons: We may share your information with third parties if we believe in good faith that such sharing is necessary to comply with the law, to protect the safety of any person, or to prevent illegal activities.
With third parties as part of a merger or acquisition: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, we may share your information with third parties as part of the transaction.
Your Choices
You have the following choices regarding the information we collect and how it is used:
Opting out of marketing communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the communication or by contacting us at info@thefireshop.co.nz.
Accessing and updating your information: You can access and update your account information at any time by logging into your account on the Site.
Data Security and Retention
We take reasonable steps to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error